FAQ
Q1: Are you a trading company or a manufactory?
A1: We are proud to be a dedicated manufactory, offering competitive factory prices paired with exceptional quality. We warmly invite you to visit us and see our operations firsthand!
Q2: Warranty, Quality, and Service
A2: We offer a comprehensive one-year warranty. Should any issues arise within this period, we promptly provide free replacement parts.
Additionally, our expert team delivers swift online support within just 12 hours, and we ensure a lifetime of reliable service.
Q3: What are the Advantages and Why Choose Us?
A3: Our extensive industry experience, combined with a highly skilled professional team, guarantees top-notch after-sales service that is always available, ensuring peace of mind.
We have successfully supported numerous clients globally, fostering growth and success together with our valued partners.
Q4: Experience, Professionalism, and Engineering Excellence
A4: With 12 years of in-depth experience in the machinery sector, from innovative design to robust R&D, we are a vibrant and forward-thinking machinery manufacturing enterprise.
Q5: How do you offer technical support?
A5: Our comprehensive technical support includes 24/7 assistance via phone, email, WhatsApp, WeChat, or iMessages.
We provide a user-friendly English manual for easy guidance.
Our skilled engineers are also available for on-site machinery service overseas to ensure seamless operations.