FAQ
Q1: Are you a trading company or a manufactory?
A1: We are a dedicated manufactory, committed to offering factory-direct prices paired with uncompromising quality. We warmly invite you to visit and witness our state-of-the-art operations!
Q2: Warranty, Quality and Service
A2: We offer a comprehensive one-year warranty. Within this period, should any part of the machine encounter damage, we will provide replacement parts at no additional cost;
Furthermore, we guarantee expert online guidance within just 12 hours and extend our service support throughout the machine's lifespan.
Q3: Advantage and Why choose us
A3: With a wealth of experience and a highly skilled professional team, we promise unparalleled after-sales support.
Our track record of assisting numerous global clients speaks volumes about our collaborative growth journey together.
Q4: Experience, Professional and Engineer
A4: Our team boasts an impressive 12 years of expertise in the machinery industry, spanning from design to R&D. We are a vibrant and innovative manufacturing powerhouse.
Q5: How do you offer technical support?
A5: 1. Around-the-clock technical support via phone, email, WhatsApp, WeChat, or iMessages.
2. User-friendly English version manual for easy understanding.
3. Engineer assistance available for on-site machinery servicing globally.
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