Frequently Asked Questions (FAQ)
Q1: Are you a trading company or a manufacturing powerhouse?
A1: We are proud to be a manufactory, offering factory-direct pricing with exceptional quality. We warmly invite you to visit us and see for yourself!
Q2: What about Warranty, Quality, and Service?
A2: Enjoy peace of mind with our one-year warranty. Should any issues arise within the first year, we provide free replacement parts. Your satisfaction is our priority.
Count on our expert online guidance within 12 hours, and benefit from our lifetime service commitment.
Q3: What are the advantages, and why should you choose us?
A3: With extensive experience and a professional team, we promise unwavering after-sales support. Choose us and experience industry excellence.
We have supported numerous global clients, fostering growth and success together across the world.
Q4: What about Experience, Professionalism, and Engineering expertise?
A4: With 12 years of expertise in the machinery industry, from design to R&D, we are an emerging and vibrant machinery manufacturing enterprise.
Q5: How do you provide technical support?
A5: 1. Around-the-clock technical support via phone, email, WhatsApp, WeChat, or iMessages, ensuring you are always covered.
2. A user-friendly English manual guides you every step of the way.
3. Skilled engineers are available for overseas machinery servicing, ensuring optimal performance.
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