FAQ
Q1: Are you a trading company or a manufactory?
A1: We proudly operate as a manufactory, ensuring you receive factory-direct prices combined with superior quality. We warmly invite you to visit us and see our operations firsthand!
Q2: Warranty, Quality, and Service
A2: Rest assured with our comprehensive one-year warranty. Should your machine encounter any damage within this period, we will supply the necessary parts at no extra cost.
Moreover, we offer prompt online assistance, available within 12 hours, along with lifetime service to guarantee your satisfaction.
Q3: Advantage and Why choose us
A3: With a wealth of experience and a professional team committed to excellence, we are renowned for our unwavering after-sales support.
We've partnered with numerous clients worldwide, fostering growth and development together with all of our valued customers.
Q4: Experience, Professionalism, and Engineering Expertise
A4: Our dynamic team brings over 12 years of expertise in the machinery industry, from design to research and development, positioning us as a forward-thinking and innovative manufacturing entity.
Q5: How do you offer technical support?
A5: 1. Our dedicated technical support is just a call or message away, available via phone, email, WhatsApp, WeChat, or iMessages any time you need.
2. We provide a user-friendly English manual to guide you through every step.
3. Additionally, our skilled engineers are available for overseas machinery service, ensuring support wherever you are.
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