FAQ
Q1: Are you a trading company or a manufactory?
A1: We proudly stand as a leading manufactory, offering factory-direct pricing coupled with outstanding quality. We warmly invite you to visit us and witness our excellence firsthand!
Q2: Warranty, Quality, and Service
A2: We provide a robust one-year warranty. Within this year, if any part of the machine is damaged, we will supply replacement parts free of charge.
Additionally, we offer responsive online guidance within 12 hours and lifetime service commitment.
Q3: Advantage and Why Choose Us
A3: With rich experience and a professional team, we ensure unparalleled after-sales service. Our commitment to customer satisfaction is unwavering.
We have successfully assisted numerous customers worldwide and are committed to growing alongside them.
Q4: Experience, Professionalism, and Engineering Excellence
A4: Our team boasts 12 years of experience in the machinery industry, from design to R&D. We are an innovative and vibrant machinery manufacturing enterprise.
Q5: How do you offer technical support?
A5: 1. Round-the-clock technical support is available via phone, email, WhatsApp, WeChat, or iMessages.
2. We provide a user-friendly English version manual for your convenience.
3. Our engineers are readily available for overseas machinery servicing.
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