FAQ
Q1: Are you a trading company or a manufactory?
A1: We are proud to be a manufactory, offering factory-direct pricing combined with exceptional quality. We warmly invite you to visit us and see our operations firsthand!
Q2: Warranty, Quality, and Service
A2: We stand behind our products with a comprehensive one-year warranty. Should any issues arise within this period, we provide replacement parts at no cost.
Additionally, our dedicated support team offers expert online guidance within 12 hours, ensuring lifetime service and peace of mind.
Q3: Advantage and Why choose us?
A3: Our company's rich experience, skilled professional team, and unwavering commitment to after-sales support set us apart.
Having assisted countless customers globally, we are dedicated to growing and succeeding together with each of our valued clients.
Q4: Experience, Professionalism, and Engineering
A4: With 12 years of illustrious experience in the machinery industry, spanning from design to R&D, our team embodies the spirit of an innovative and progressive machinery manufacturing enterprise.
Q5: How do you offer technical support?
A5: 1. Around-the-clock technical support via phone, email, WhatsApp, WeChat, or iMessage.
2. Comprehensive, easy-to-understand user manuals in English.
3. Expert engineers available for overseas machinery servicing, ensuring your operations never miss a beat.
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